FREQUENTLY ASKED QUESTIONS

1WHAT IS AN ESCAPE GAME?
It's a themed room full of clues and puzzles that must be solved in order to escape the room. You have 60 minutes to work as a team to solve your way out. It's fun for families, parties and great for team building.
2IS IT SCARY?
Nah. Although some of the themes have serious missions, we're focused more on using your brain power than testing your fear factor. Your adrenaline will be pumping but because you're challenged, working against the clock and having fun!
3WHAT HAPPENS IN THE ROOM?
The room is your playground to explore, observe, uncover and unravel the codes, clues and puzzles. Open doors & drawers, look under furniture, move items around. Investigate your surroundings thoroughly but not destructively, please!
4AM I REALLY LOCKED IN?
No. For lots of reasons, we do not actually lock you in the room. If there's an emergency, you can always leave but the game will end when someone opens the door. Our gamemasters also monitor each room and are in regular contact with players.
5ARE CHILDREN ALLOWED?
Sure! Escape rooms are great fun for kids and they have proven to be great assets to family teams! We recommend it for kids 10 and older and ask that an adult accompany groups of kids.
1WHAT IF I'M LATE?
Hmm. That will be a problem. The games are on a tight schedule and will start without you. You cannot enter the game once the game has started. So please plan accordingly (remember it's downtown!) and be in our lobby 10-15 minutes before your game time. Better yet, come early, relax and enjoy a cocktail upstairs at Tempest Oyster Bar.
2WHAT IF IT'S TOO HARD?
The best way to escape is to make sure your team communicates and collaborates. However, sometimes you need a little help from your friendly game master who is watching your every move. You can request and earn hints during the game that help you toward a successful escape.
3WILL I BE GROUPED WITH OTHER PLAYERS?
If you do not purchase all the tickets for a game time, there's a good chance you'll be joined by other players. This gives you a better chance at escaping the room (they are designed for 6-8 players) and introduces you to some new friends. If you'd like to ensure your group is private, purchase all the tickets for that game time.
4CAN I BOOK TIME OUTSIDE OF YOUR NORMAL GAME SCHEDULE?
Sure! We do that often for corporate groups who like to come during the work week for team building. Also check out our Lunch Break-Out package on the Games page.
5CAN YOU HANDLE LARGE GROUPS?
Give us a call at 608-217-8181 if you have a large group or special event. Whether it's a corporate outing or private party, we can create a custom experience involving multiple games, coordinate catering and work with you to accommodate special requests.
6ARE TICKETS REFUNDABLE?
Similar to when you purchase tickets for a concert or a play, tickets are non-refundable. We're holding a space just for you!

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